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2021/02/22 07:46:00 share

Business with a lot of shares!

Business with a lot of shares!


When sharing, I think there are things that are easy to share and things that are difficult to share. It can be said that the best way to improve efficiency by sharing is to change from the fact that it is easy to share.

[2020 latest version] Five business chat tools with a large number of shares are summarized in a comparison table! Must-see for those who want to compare!


"Ho-Ren-So" is the most important business etiquette as a member of society, and if this is not done thoroughly, it will lead to various troubles and hinder business operations.

Does your company have good communication such as "Ho-Ren-So"?

If there are any concerns, it is highly possible that internal communication can be improved by introducing the business chat that we will compare and introduce this time.

"I want to revitalize internal communication"
"I want to introduce business chat, but I have no idea which one to use."
"I want to know how to choose a chat tool that suits my company"
If you fall into these categories, be sure to check out the comparative introduction of business chat tools.

[Before comparison] Benefits of introducing a chat tool
Before comparing chat tools, let's first look at the question, "What are the benefits of introducing a chat tool?"

The main purpose of introducing a business chat tool is to facilitate communication within the company.

Therefore, we will introduce the following three merits of business chat while comparing it with conventional communication methods such as email.

Communication efficiency can be improved
Business efficiency can be improved
You can distinguish between work and private
① Communication efficiency can be improved
The first merit of introducing a business chat tool is that it can improve communication efficiency.

Because business chat is quick and easy to share information with multiple people.

Since business chat can be used as if it were LINE, it is possible to exchange information quickly and easily.

On the other hand, email has some parts that are not efficient in the following points.

It takes time to write a sentence
I don't know when it will be read
Not suitable for communication such as quick communication and discussion
Difficult to grasp the breakdown of readers and non-readers
By increasing the speed and frequency of information sharing through business chat, we can expect activation of communication both inside and outside the company.

② Work efficiency can be improved
Next, you can improve business efficiency through business chat.

This is because the efficiency of information transmission makes it easier to understand the surrounding situation, and it is expected that each person will be able to make critical decisions about what to do.

Also, by creating a chat room for each project or team

Easier to manage member tasks and schedules
Members can ask their opinions without having to hold meetings
You should be able to enjoy the benefits such as.

This is just one example, but by making good use of the features such as "activation of communication and information sharing for each team", it will be possible to improve work efficiency in various ways.

③ You can distinguish between work and private life
Finally, we cannot overlook the fact that we can distinguish between work and private life.

Because, in recent years, there are companies that use personal LINE, SNS, etc. as a contact tool in the workplace.

However, for younger employees, this can be quite stressful.

Please see the data below.

This is the result of a questionnaire about "how to connect with people in the workplace" conducted by AirTrip, but it seems that about 30% to 60% of people say "I don't like being contacted by my boss on holidays".

If this is a personal thing such as LINE or SNS, it is difficult to distinguish between private and work, and there is a possibility that some employees will feel that even opening a smartphone on holidays is stressful, and in the worst case The turnover rate may increase, and employee performance may decline.

Therefore, by limiting the communication about work to the business chat tool introduced by the company, it may be possible to switch feelings between private and work.

That said, it's wise to avoid contacting your private work unless it's very urgent, so be aware of how you use business chat.

How to choose a business chat tool
So far, we have introduced the advantages of business chat tools.

However, it does not mean that you can choose any business chat.

In order to maximize the benefits of introducing a chat tool, it is very important to choose a business chat.

Please be aware of the following three ways to choose the chat tool that suits your company.

Whether there is a function that suits your company
How much share
Whether there is a free trial
① Whether there is a function that suits your company
First of all, let's check the point "Is the function suitable for your company installed?"

This is because there are various types of business chat, and each has different functions.

For example, as shown below, the needs for business chat tools vary from company to company.

"I want to communicate in real time, so it would be nice to have a video call and screen sharing function."
"I want to manage the progress thoroughly, so it would be nice to have a task management function."
"Since there are only simple exchanges, I just want to emphasize ease of use."
Of course, the required functions will change depending on what you focus on regarding internal communication.

First of all, it is recommended to think from the point of "what kind of function would be useful if your company introduces business chat?"

(2) How many shares are there?
Next, let's check "Large number of shares".

For example, even if you have the LINE app installed, you can only contact people who do not have the LINE app installed by email.

This is the same for business chat, and you can only reach out via chat with someone who has the same chat tools installed.

In other words, the more business chat you have introduced, the easier it will be to communicate with other companies.

It is good to introduce a number of business chats and use them properly depending on the other party, but the cost of information management and usage fees will increase.

Therefore, it is recommended that companies that have a lot of contact with other companies check the number of shares in business chat.

③ Whether there is a free trial
Finally, check "How about a free trial?"

The reason is that "there are many parts that you cannot understand until you introduce business chat once."

For example, there are many parts that can be understood only after using it, as shown below.

When I try to use it, the interface side does not come nicely
The feature I thought was good wasn't
There are no clients who have introduced the same chat tool
In such cases, the cost will differ depending on whether you are installing it for free or for a fee.

The most important thing is to "choose a business chat that suits your company", so it is recommended that you first use it in a trial, and if it does not fit, try another chat tool.

If you change the chat tool after using it to some extent, it will be troublesome, so let's make sure that it suits your company with a free trial.

Comparison table of 5 chat tools
Based on the selection methods introduced so far, I have summarized five business chat tools that have a large share in Japan in a comparison table.

Chat tool name / comparison item LINE WORKS slack Chatwork Talknote Microsoft Teams
Main functions ・ Questionnaire function
・ Bulletin board function
・ Calendar function
・ Unread, read


・ Task management

・ Highly expandable and customizable


・ Screen sharing

・ Task management


・ Edit message

,Delete

・ Equipped with artificial intelligence


・ Task management

・ Can be linked with Office 365 apps


・ Many overseas companies

Number of companies that have introduced (* as of 2020) 108,000


* Paid plan users

262,500,000


* Including overseas companies

Service start year 2016 2014 2011 2011 2017
Fee ・ Light: Annual contract 300 yen / person / month,


・ Basic: Annual contract 500 yen / person / month

・ Premium: Annual contract 1,000 yen / person / month

・ Personal: 400 yen / person per month


・ Business: 500 yen / person per month

・ Enterprise: 800 yen / person per month

・ Personal: 400 yen / person per month


・ Business: 500 yen / person / month, annual contract 417 yen / person / month

・ Enterprise: 800 yen / person per month

・ Light: Annual contract 430 yen / person / month


・ Regular: Annual contract 880 yen / person / month

・ Plus: Annual contract 1,780 yen / person / month

・ Office 365 Business Essentials: 540 yen / person / month


・ Office 365 Business Premium: 1,360 yen / person / month

・ Office 365 E3: ¥ 2,170 / person / month

Free trial 30 days 15 days 30 days 14 days 1 month
Features Easy to use with a UI close to LINE, can be linked with LINE, the number of paid plans introduced is the most customizable in Japan, and the number of paid plans for engineers is the number one when viewed in total Free of charge Visualizes motivation with unique artificial intelligence Supports languages ​​+ Many overseas companies have introduced
I will introduce each individually.

① LINE WORKS
Chat tool name / comparison item LINE WORKS
Main functions ・ Questionnaire function
・ Bulletin board function
・ Calendar function
・ Unread, read


・ Task management

Number of companies that have introduced it (* as of 2020) 100,000
Service start year 2016
Fee ・ Light: Annual contract 300 yen / person / month,


・ Basic: Annual contract 500 yen / person / month

・ Premium: Annual contract 1,000 yen / person / month

Free trial 30 days
Features Easy to use with a UI close to LINE, allowing you to talk with LINE users. The number of paid plans introduced is number one in Japan.
LINEWORKS is a business chat released by that messaging app "LINE". In 2016, we started the advance service (Naver Works), and about 100,000 companies have already introduced it.

The features of such LINE WORKS are the following five points.

With an interface close to LINE, it is very familiar
A wealth of functions such as bulletin boards, questionnaires, calendars, address books, drives, emails, and task management
You can check who viewed it with the unread and read functions.
Collaboration with external LINE users and external LINE WORKS users is possible
Enhancement of management setting items
In particular, the point that "it follows the operability of LINE and is easy for anyone to get used to" is quite excellent, and LINE WORKS is highly recommended for workplaces with many elderly people and companies that only communicate simple information.

Also, considering the current growth rate, it is expected that the number of shares will increase steadily in the future.

As an agent of LINE WORKS, we also provide volume discounts and support for introduction, so please contact us if you are interested.

② slack
Chat tool name / comparison item slack
Main functions ・ Highly expandable and customizable
・ Screen sharing

Number of companies that have introduced it (* as of 2020) 85,000
* Paid plan users

Service start year 2014
Fee ・ Personal: 400 yen / person per month
・ Business: 500 yen / person per month

・ Enterprise: 800 yen / person per month

Free trial 15 days
Features Highly customizable, for engineers
slack is a business chat released in 2014 and has the following features.

You can customize it yourself and it is highly extensible
Can be linked with external functions
From this point of view, slack has the great advantage of being able to expand its functions to your liking.

However, conversely, it is recommended as an option for companies with many employees who are strong in the WEB, such as engineers, because the features cannot be fully utilized unless people who can customize it are used.

If not, I think it's wise to choose another chat tool.

③ Chatwork
Chat tool name / comparison item Chatwork
Main functions ・ Task management
・ Edit message

,Delete

Number of companies that have introduced it (* as of 2020) 260,000
Service start year 2011
Fee ・ Personal: 400 yen / person per month
・ Business: 500 yen / person / month, annual contract 417 yen / person / month

・ Enterprise: 800 yen / person per month

Free trial 30 days
Features The number one introduction in terms of paid and free total
ChatWork was released in 2011, and as of 2020, it is the number one business chat in Japan in terms of the total number of paid plans and free plans.

Such chatwork has the following features.

Easy to check progress in task management and group management
You can edit and delete messages
In addition to these, ChatWork has a large number of shares, so ChatWork is recommended for companies that often contact outside the company, such as contacting clients and managing tasks when outsourcing.

On the other hand, if you don't have many opportunities to contact outsiders such as customers, you don't have to force yourself to choose chatwork.

④ Talk note
* There is a separate initial cost

Chat tool name / comparison item Talknote
Main functions ・ Equipped with artificial intelligence
・ Task management

Number of companies that have introduced (* as of 2020) 20,000
Service start year 2011
Fee ・ Light: Annual contract 430 yen / person / month
・ Regular: Annual contract 880 yen / person / month

・ Plus: Annual contract 1,780 yen / person / month

Free trial 14 days
Features Visualize motivation with unique artificial intelligence
Talknote was released in 2011 and has 20,000 companies, the lowest share of the five business chats.

However, it has a function as a basic chat tool, and above all, "visualization of motivation by artificial intelligence" is very characteristic.

In addition to not getting in touch with the outside world, if you are interested in this artificial intelligence system, you may consider using Talknote.

⑤ Microsoft Teams
Chat Tool Name / Comparison Items Microsoft Teams
Main functions ・ Can be linked with Office 365 apps
・ Many overseas companies

Number of companies that have introduced (* as of 2020) 500,000
* Including overseas companies

Service start year 2017
Price ・ Office 365 Business Essentials: 540 yen / person / month
・ Office 365 Business Premium: 1,360 yen / person / month

・ Office 365 E3: ¥ 2,170 / person / month

Free trial 1 month
Features Supports nearly 40 languages ​​+ Many companies have introduced overseas
The last Microsoft Teams is the business chat released by Microsoft.

Although it includes overseas companies, it is a masterpiece that it was released in 2017 and the number of introduced companies has exceeded 500,000.

It's available in nearly 40 languages, so if you often contact foreign companies, it's a great option.

Precautions when introducing a chat tool
Finally, I would like to introduce some points to note when introducing a chat tool.

There are many parts to be aware of because it is convenient, so let's use the chat tool with the following three points in mind.

Face-to-face communication
Avoid excessive communication
Think about how to use chat tools
① Also plan face-to-face communication
Even if you have a chat tool, try to communicate face-to-face to some extent.

Business chat is certainly convenient and you can easily share information, but if you rely too much on it, it can dilute person-to-person communication.

In fact, the following results were obtained in the questionnaire "What is the effect of communicating in the workplace?" Conducted by "En Job Change".

En-change job: Survey on communication in the workplace

You can communicate with each other through chat, but in terms of human relationships, it seems to be more effective if you have face-to-face contact.

Therefore, it is better to think of business chat as an "information transmission tool" rather than just communicating on chat.

Reference URL: https://corp.en-japan.com/newsrelease/2020/23400.html

② Avoid excessive communication
Chat tools make it easy to communicate, but be careful not to communicate too much.

This is because, as I mentioned earlier, 30 to 60% of people say that they don't like contacting their boss from holidays.

Therefore, in some cases, the frequency of contact may increase more than necessary, which may be stressful for employees.

It's great that communication is facilitated, but this can backfire the convenience of chat tools.

Because business chat is convenient, please set rules such as limiting the frequency of contact on holidays as much as possible, and devise so that you can switch on and off firmly.

③ Think about how to use chat tools
Finally, let's use a chat tool to improve "how to share information within the company".

The reason this is necessary is that the introduction of chat tools does not automatically activate internal communication.

It can be said that the goal is not to introduce a chat tool, but how to utilize the introduced chat tool in-house.

Therefore, if you haven't come up with a concrete idea of ​​how to use business chat, you can get support when introducing a chat tool.

By the way, as an agent of LINE WORKS, we provide the following support when introducing LINE WORKS.

You can carry out the paid version of the free trial as many times as you like (you can also carry out the trial only)
Thorough free support (supported by free plan)
Initial setting free agency
Supports additional licenses from 1 (in the case of annual plan)
Volume discounts
Bot development
If you don't know which chat tool to use, please consider using LINE WORKS.

Chat tool comparison summary
This time, we have compared and introduced business chat tools.

Since each chat tool has different features and functions, the chat tool you should choose depends on the situation of the company.

If you can imagine a clear use, you could probably find a chat tool that suits your company.

However, if you say "I don't know which one to use", I think that in most cases you can't even imagine how to use it after the introduction.

In such a case, please contact us about "LINE WORKS", which is the most familiar and easy to use.

In addition to the free trial, we will support you, so you should be able to improve the situation.